Terms of Service
Acceptance of Terms
By downloading, installing, or using Told To Last, you agree to these Terms of Service. If you do not agree, do not use the service. These terms may be updated from time to time; continued use of the app constitutes acceptance of the updated terms.
Eligibility
You must be at least 13 years old to use Told To Last. By using the service, you represent that you meet this age requirement. Users under 18 should use the service only with parental consent.
Your Content
You own the questions you create and the videos that are sent to you. By using Told To Last, you grant us a limited license to store, process, and deliver your content solely for the purpose of operating the service. We do not claim ownership of your content and will not use it for any other purpose.
Subscriptions & Plans
Told To Last is offered as a subscription. Your plan includes recording new video answers and access to all features. A separate Archive Preservation plan is available to keep an existing vault stored in read-only form (see "Archive Preservation Plan" below). Plan details are presented in the app before you subscribe. Subscriptions renew automatically unless cancelled before the renewal date.
Cancellation & Read-Only Access
You may cancel your subscription at any time. The moment a cancellation is confirmed, your account moves to read-only mode: you and anyone you have invited can still view every recording already in your vault, but no new recordings can be made. No data is deleted at cancellation. You can reactivate your full account at any time, and all prior recordings are restored.
Data Retention & Deletion Timeline
After cancellation, your vault follows a defined timeline. It remains in read-only mode and is fully preserved for 90 days. At 90 days, the vault is moved to archive (cold) storage and remains preserved but is no longer immediately accessible. If no action is taken for 12 months following cancellation, the vault enters a permanent deletion phase. Once permanently deleted, your recordings cannot be recovered by you or by us. This deletion is irreversible.
Archive Preservation Plan
At the 90-day archive point you may choose to keep your vault preserved indefinitely under the Archive Preservation plan, a read-only plan that stores everything already captured without allowing new recordings. Activating it stops the 12-month deletion countdown for as long as the plan remains active. You may instead reactivate the full plan to resume recording, or take no action and allow the deletion timeline to proceed.
Downloading Your Content
You may download all of your vault content at any time, including after cancellation and during the read-only and archive periods, from your account settings. We strongly encourage you to download anything you wish to keep before the deletion window closes. Once a vault is permanently deleted, the content is gone and no recovery is possible.
Notifications & Your Responsibility
We will send notifications to the phone number or email address registered to your account at key points in the cancellation timeline: at cancellation, around 30 days, at the 90-day archive point, and again 60 days, 30 days, and 7 days before permanent deletion. Each deletion warning includes a link to download your content. It is your responsibility to keep an active, current phone number or email on file so you receive these notices.
Prohibited Uses
You may not use Told To Last to send harassing, threatening, illegal, or abusive content. You may not attempt to reverse engineer, exploit, or disrupt the service. Violation of these terms may result in immediate account termination.
Service Availability
We aim to keep Told To Last available at all times but cannot guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue any part of the service with reasonable notice where possible.
Limitation of Liability
Told To Last is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the service.
Contact
For questions about these terms, contact us at support@toldtolast.com.
Last updated: June 2026